Staying on a ward

Beginning a stay on an inpatient ward can be an anxious time and the Trust will do everything possible to make you comfortable and relaxed. If you have any questions or concerns about your stay or need more information then ward staff will be happy to discuss this with you.
Below is some useful information about staying on a ward.

 

On arrival

When you arrive onto an inpatient ward you will be told the name of the nurse who will be in charge of your care during your stay, although other nurses will also help you. At the start of every shift, the nurse who will be responsible for your care will come and introduce him or herself.
Photos of all staff are displayed on the ward and every member of staff wears a badge with a photograph, their name and their job title.
On arrival you will be given a tour of the ward and shown where to find bathrooms and toilets, where to watch television and where the telephones are. Our smoking policy will also be explained to you.
If you feel comfortable enough to meet some of the other patients then we will introduce you to them, although this is up to you.
When you arrive on the ward a nurse will make a note of all items that you have brought in, and we may ask to search your bag. If you have any items that are not allowed on the ward such as sharp objects or alcohol then these will be taken off you. This is for your own safety and that of other people on the ward. A full list of items that are not allowed on the ward is further down the page.

Your care

Shortly after arriving on an inpatient ward you will have a private meeting with a nurse and doctor to discuss how you're feeling and what might help you to feel better. This is to help us to decide on the appropriate course of care to aid your recovery.
Also, because the physical as well as mental health of our service users is important to us a doctor will, with your consent, carry out a physical health test. Questions asked could include whether you suffer from conditions such as diabetes or whether you smoke, drink or take drugs.

What should I bring with me?

Our wards will have limited supplies of toiletries but it is recommended that you bring the following items to make you comfortable during your stay:

  • several changes of underwear and a few changes of clothing and shoes
  • nightwear, dressing gown and slippers
  • toiletries: toothpaste and brush, soap, body creams, comb, shower/bath gel, shampoo,  deodorant,  make-up, shaving things and aftershave, tissues, wet wipes
  • towels
  • diary, notebook, writing materials
  • mug and own supply of preferred tea or coffee, powdered milk
  • family photos
  • coins for use of the public telephone

 

What am I not allowed to bring?

To ensure your safety and that of other people on the ward the following items are not allowed:

  • Sharp objects such as knives, scissors and razors
  • Alcohol
  • Non-prescribed or illicit drugs. Staff will contact the Police if illegal drugs are found

Patients are also not allowed to bring valuables and large amounts of money onto the ward for security reasons.
Visitors

The Trust understands the importance of being able to see family and friends while staying on an inpatient ward and visitors are welcome during visiting hours.
These will vary from ward to ward so please ask your named nurse or ward manager for details.

Confidentiality

Confidentiality is strictly maintained at all times and patients and relatives/carers can be sure that all information held is restricted and never made available to unauthorised persons.

Healthcare students

The Trust works closely with the University of Manchester and so that students get practical experience we involve them in the care and treatment of patients.
If you do not want students to be involved in your care please inform your doctor or nurse. Your care will not be affected in any way by your decision.
Further information

All wards have a ward manager or charge nurse and Clinical practice leaders who are responsible for managing the ward. You can ask to see them if you need further information or have any concerns.