Disclaimer

These pages are for information purposes only and do not, in any way, constitute medical advice in any form. You should always consult your doctor about any health matters that are affecting you.

Manchester Menal Health and Social Care Trust (MMHSCT) has used all reasonable care and skill to make sure that the information contained within these pages is accurate and up to date.

MMHSCT does not warrant the accuracy, completeness or reliability of any of the content or data found on this website and MMHSCT expressly disclaims all warranties and conditions including but not limited to those implied warranties and conditions imposed by statue or arising otherwise in law or through the operation of any other legal principle.

Links to other websites are provided for convenience and MMHSCT does not endorse any such link which appears on this website. MMHSCT does not assume any liability or responsibility for the content of nor is it responsible for the Privacy Policy of those websites to which links are made.

Privacy notice

This privacy notice explains how Manchester Mental Health and Social Care Trust  will use and protect any information that you provide when you use this website or our mobile applications.

is committed to ensuring that your privacy is protected. If we e ask you to provide certain information by which you can be identified when using this website or our mobile apps, then it will only be used in accordance with this privacy statement.

This privacy statement only covers the Manchester Mental Health and Social Care Trust  website. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

Manchester Mental Health and Social Care Trust may update or revise this notice from time.. Please check this page from time to time to ensure that you are aware of any such changes..

 Security

Although we will always treat the information you send us with the strictest confidence, we cannot guarantee the security of the world wide web. It is possible, though very unlikely, that someone other than ourselves could access and read information sent to us in this way. If you feel concerned about this, please use another form of contact, e.g. telephone or post.

 What information we collect

From time to time  you may be asked to fill in information about yourself on the site in order to receive or use services on our website. Such services include bulletins, email updates and feedback.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to patient, staff and public surveys

This information will only be used. Any information you provide will only be used by us, our agents and service providers for the purpose stated in each case and will not be disclosed unless we are obliged or permitted to by law to do so.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

 

Any comments you submit to Manchester Mental Health and Social Care Trust will be treated as confidential.

If you post or send offensive, inappropriate or objectionable content anywhere on this site or otherwise engage in any disruptive behaviour on this site, we may use whatever information is available to us, about you, to stop such behaviour.

You are legally responsible for the content of any material you submit to the Trust.

The Data Protection Act

The Data Protection Act 1998 also sets out the requirements for the protection of information relating to individuals and people's rights in relation to how their personal information is used.

We use technology and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. 

We do not pass on your details to any third party or other government department.

A Fair Collection notice has been produced in order to inform our patients how patient data is processed. This can be accessed here /about-the-trust/data-protection.aspx

The Trust must keep your personal health information confidential. It is your right. These pages, with the accompanying leaflets, explain how we do this.

You may request details of personal information which we hold about you under the Data Protection Act 1998. Information on how to do this is contained here /about-the-trust/data-protection/how-to-access-your-records.aspx

How we use cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
  • You can manage these small files yourself and learn more about them at aboutcookies.org

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer and allow an analysis of the use of the Site by you. The information generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the U.S. and stored there.

Google use this information to evaluate your use of the website and compile reports on website activity for website operators. Google will not transmit this information to third parties unless required by law or if third parties process this data on Google's behalf.

Google will not associate your IP address with any other data held by Google. You can disable cookies by selecting the appropriate settings in your internet browser. By using this site you agree to the processing of data about you by Google in the manner described and for the aforementioned purpose.